Privacy Policy

1. Purpose and Scope of Information Collection

THANH DANH COCONUT CO., LTD is committed to protecting all personal information of customers when they access the website or conduct transactions with the company. Information is collected to support consultation, quotation, order processing, and customer service activities.

2. Information Collected

The information we may collect includes:

• Company name and contact person

• Email address and phone number

• Address and country

• Inquiry details and order-related information

• Other information relevant to transactions as agreed

3. Use of Information

Customer information is used for the following purposes:

• Providing consultation, quotations, and order confirmation

• Performing transactions and contractual obligations

• Customer support and complaint handling

• Improving service quality and user experience

4. Information Security Commitment

We commit not to share, disclose, or provide customer personal information to any third party without prior consent, except where required by competent authorities in accordance with applicable laws.

5. Information Retention Period

Customer personal information is retained for the period necessary to fulfill transaction purposes and comply with applicable legal requirements.

6. Customer Rights

Customers have the right to request access to, update, modify, or delete their personal information by contacting THANH DANH COCONUT CO., LTD through official communication channels.

7. Changes to the Privacy Policy

This privacy policy may be updated or modified when necessary. Any changes will be publicly announced on the website or through official company channels.