Purchasing policy

1. Scope of Application

This purchasing policy applies to all domestic and international customers who wish to purchase coconut and tropical fruit products supplied by THANH DANH COCONUT CO., LTD.

2. Products and Product Information

We supply coconut and tropical fruit products in compliance with export standards. All product information, including product types, specifications, quality, and packaging, is clearly provided for each specific order or contract.

3. Pricing and Quotation

• Product prices are determined based on order quantity, packaging specifications, and delivery terms.

• Official quotations are provided via email or written confirmation.

• Prices may vary depending on market conditions and order timing.

4. Ordering Process

Orders may be placed via email, phone, or official company communication channels. An order is confirmed only after both parties agree on product details, pricing, quantity, and delivery schedule.

5. Payment Terms

• Payment methods are agreed upon for each order or contract.

• Payments may be made via bank transfer or other mutually agreed methods.

• Orders will be processed after valid payment or payment confirmation is received.

6. Delivery and Transportation

• Delivery schedules are agreed upon in advance and carried out according to contractual terms.

• Shipping methods (sea freight, air freight, etc.) are selected based on each order.

• Products are carefully packed to ensure quality during transportation.

7. Claims and Support

Any claims related to product quality or orders should be reported as soon as possible after receiving the goods. We are committed to handling all claims promptly, transparently, and fairly.

8. General Terms

THANH DANH COCONUT CO., LTD reserves the right to amend this purchasing policy to align with business operations and applicable regulations. Any changes will be publicly announced.